Terms and Conditions

1. Any product purchased in the store and under normal use, in case of malfunction, you will have free maintenance service within one year from the date of purchase. There may be an additional charge of the supply fee if damages are caused by the following factors:
  • The warranty card does not have the purchase date, the retailer’s stamp, the serial number, and the warranty card is missing.
  • Not following the operating precautions mentioned in the manual, resulting in a product malfunction.
  • Damage caused by human error, disassemble, or improper usage.
  • Malfunction due to dropping and disassembling.
  • Damage caused by natural disasters or inevasible forces.
  • Connection of improper accessories, or voltage.

2. From the date of delivery, the electrical products will have a one-year warranty. If the product has non-human factor damage during the seven-day appreciation period, the company will bear the full freight. If it exceeds the seven-day appreciation period, the freight will be fully borne by the consumers.

3. In order to obtain the rights of consumers, electrical products and accessories are brand new products, which cannot be returned or exchanged after being opened or used.

4. Electrical products are repaired during the warranty period. If they cannot be repaired or they are discontinued, the original product or the same grade will be replaced.

5. The maintenance of electrical products during the warranty period does not constitute an extension of the warranty period or a renewal of the warranty period.

6. In order to obtain your rights, you must keep your warranty card within one year of purchase of your electrical products. If you lose it, you will not be able to reissue it.

7. If the warranty conditions of the electrical products on this site do not match the warranty card, please refer to the product warranty card.